Setting up your Compass

Right out of the box, your Compass Stand and Temperature-Head is assembled. A full charge before first use is recommended to assist with healthy long-term battery performance.

Charging your Compass

Charging is done via a micro-USB charging port at the back of the temperature-head and can be done with the power on or off.

For an initial charge out of the box, charging with the Compass powered OFF is recommended.

Adjusting the height of your Compass

The Compass allows you to change the Temperature-Head height to sit neatly above short or tall vessels.

To adjust the height of the Temperature-Head, twist the knob on the upright part of the stand anti-clockwise to loosen. This allows the Head to be moved up or down. Once the preferred height is found, twist the knob clockwise to secure the Head in place.

The minimum vessel height under temperature head is 45mm. The maximum height of the temperature head is 125mm when the temperature head is parallel to the base.

Turning the Compass On and Off

Turn On by holding down the button for 1 second.

Turn Off by holding down for 1 second

The Compass will not Turn Off automatically. To ensure longer battery life, it is recommended that you turn off the Compass after every use.

Changing the temperature display Unit (Celsius or Fahrenheit)

The Compass displays temperature in either degrees Celsius or Fahrenheit. To change between display units, short press/tap the button on the rear of the head.
Celsius displayed as °C
Celsius displayed as °F

Using your Compass

Once your Compass is charged and On, it is ready to read and display the temperature of whatever is placed underneath the temperature head.

The display screen will show a real-time display of what it is measuring. If using for a beverage such as coffee, wine or beer, place the beverage in a vessel and set the vessel on the platform underneath the temperature head. Ensuring the rubber mat is in place will help provide a more secure platform to hold the vessel. Be careful not to submerge any part of the temperature head, display screen or temperature sensor in any liquid as this could damage the product.

Using the Temperature Head independently from the stand/cup platform

The temperature head can be completely removed from the stand. To do this, loosen the knob by turning anti-clockwise and keep turning until it completely detaches. Make sure you support the temperature head, so it does not fall during this process. Once removed, the head can be used separately from the stand. You can now use your Compass for checking the temperature of other surfaces, e.g., work surfaces, other food/beverages, your skin etc. Avoid dropping the temperature head as this could cause damage, and remember to never submerge in any liquid.

Cleaning your Compass

Minimal cleaning is required. Wiping all external surfaces with a soft micro-fibre or lint-free cloth is recommended to avoid dust, dirt or stain build-up.

The black rubber mat can be easily removed to ensure no stain or moisture build-up in-between the mat and the base of the stand.

Do not use an abrasive material when wiping to ensure that the display screen and all surfaces are not damaged.

Display temperature Range

The Compass infra-red sensor can read the temperature of an item between 0-100 °C (32-212 °F), which means that any beverage within this temperature range can be safely measured.

Caring for your Compass

As the temperature head is not waterproof, avoid wiping this part with a wet cloth. A dry or lightly damp cloth is recommended.

Avoid Extreme temperature or chemical exposure as this can cause long-term damage to the material’s surface. Long-term direct sunlight or UV exposure can cause material fade


Setting up your NCD

Right out of the box, your NCD is ready to start distributing coffee. The blades will be set to their shallowest setting (7) upon arrival. If they are not, it’s recommended that you use setting seven as a starting point for all new users. 

Adjusting the height of your NCD

The NCD allows you to change the blade height to distribute every dose of coffee perfectly. To adjust the height of the NCD, twist the top disc of the NCD to unlock it and allow the blades to move. Turning the base anti-clockwise until the desired setting is reached. Twist the top again to lock the base in place, so it doesn’t move when handled.

Using my NCD

Once your NCD is set up, you are ready to use your NCD. For the best distribution, Twist the NCD entirely around two times in a clockwise movement to distribute the coffee in the basket. Lift to reveal an even bed of coffee.

Cleaning your NCD

Between every ten uses, wipe the cross-arm base of the NCD with a cloth (microfiber is best), as this will help to reduce any build up on the surface and reduce grind retention. For best results, clean the NCD at the end of use each day to ensure no build-up occurs.

Caring for your NCD

To ensure that the anti-static coating is not damaged, ensure that you do not place the NCD onto any abrasive surfaces that may dent or scratch the base. This may cause grind retention or effect distribution.

When not in use, place the NCD onto a soft or smooth surface, such as a rubber tamping mat. When using, ensure that the surface is free of coffee grinds or water, affecting distribution.

My NCD doesn't fit my basket

All NCD’s have a base diameter of 58.5mm +- 0.2mm to ensure the best fit for a range of coffee baskets. Make sure that your basket is the correct size for the NCD. The NCD will fit all precision baskets.

What setting should I use?

The height that you set your NCD is based on the amount of coffee used in each dose. If the base does not reach the coffee or compacts the coffee down, repeat the previous step and adjust the depth of the cross-arm base until the coffee is evenly distributed throughout the basket.


Setting up STEM

To set up the STEM, follow the inbox instructions and ensure that all screws are tightened to avoid wobbling or an unbalanced platform. 

Adjusting the height of STEM

To adjust the height of the STEM, twist the knob on the back and raise or lower the top platform to the desired height. The platform can be raised or reduced based on the measurement of the cup size.

Cleaning STEM

It is recommended that the STEM is cleaned after every service day. This will increase the longevity of the STEM and keep it clean of any spills or overflows. 

Using the STEM on my pair of scales

The STEM is available with adhesive pads that allow it to be attached to most barista scales. These pads are great for people who would use the pair daily. The STEM can also be placed on the scales for single uses without these pads, to protect the scales when working at a machine.